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  Adding Guest Feedback
The software lets you take feedback from the guests regarding the services rendered by the hotel. The feedback form is very comprehensive with ratings such as Good, Average and Poor. You can also log in the other hotels visited by the guests, their complaints, suggestions, other preferred hotels, will they visit again with reasons etc.
Follow the steps below to add guest feedback from the guest.
  1. Right click on the guest room and select the Guest Feedback Operation. The Guest Feedback form gets displayed.
  2. Go to Services tab and select the appropriate ratings of the services as feedback from the guest.
  3. Go to Hotels tab and enter the other hotel details visited by the guest.
  4. Go to General tab and enter other general information along with the suggestions and complaints of the guests which will help you in assessing guest feedback.
  5. Click on Save to save it.