As soon as the message is
delivered, you have to mark the message as delivered. Otherwise the
software considers it as undelivered message and continues to inform you
that a message is to be delivered to the guest when you intend to watch
the rooms with messages. Therefore it is a good practice to mark the
message as delivered , as soon as it is delivered.
Normally you will come to know the room holding the message to be
delivered by check marking the
Flash rooms with messages
on the main screen. Follow the steps below to mark the message
Click on the room that
contain the message to be delivered from the main screen. The Check
Out form gets displayed.
Click on the Guest
Message. The Edit Guest Message form gets displayed.
Deliver the message and
check mark it as Delivered.
Click on Update to
save it as delivered.
Remember that the message continues to be associated with the guest
unless it is deleted.
Click on Close to close the
Check Out form.
From the Utilities menu,
select the Guest Messages. The Guest Message form gets displayed.
Check mark the guest
messages from the list and click Delivered.
Click Close to close the